E-Bike Annual Service Plan
Regular e-bike maintenance helps preserve performance, safety, and long-term reliability. Our annual plans are built for riders who want preventative care and priority scheduling — especially as e-bikes accumulate mileage or approach common warranty milestones.
Built for e-bike owners who want safer rides, fewer surprises, and a better long-term experience. Pick a plan below — we’ll contact you to register your e-bike and schedule your first visit.
Is this plan a good fit?
A quick guide to help you choose confidently.
Who this plan is for
- Riders who use their e-bike regularly throughout the year
- E-bikes with 6–12+ months of use or meaningful mileage
- Owners who want issues caught early, not after failure
- Riders approaching the end of typical battery or motor warranty periods
What this plan isn’t
This plan doesn’t replace manufacturer warranty coverage or guarantee repairs. It’s designed to identify wear, performance issues, and safety concerns early — before they become costly problems.
If additional labor or parts are needed, we’ll quote and confirm before any work begins.
Not sure which option to choose? Start with the plan that matches how often you ride — we’ll help you dial in the schedule after purchase.
Choose your plan
Both options are selectable. The Annual Service Plan is our best value for regular riders.
Annual Check-Up
- E-bike safety inspection + torque check
- Brake & shifting adjustment (standard)
- Drivetrain inspection + lubrication
- Wheel check (minor true where needed)
- E-bike diagnostics + system check (where applicable)
Annual Service Plan
- Includes two check-ups per year
- Mid-season refresh for brakes & drivetrain
- E-bike diagnostics + safety checks each visit
- 10% off additional labor during plan term
- Priority scheduling access
What’s included (at a glance)
| Feature | Annual Check-Up | Annual Service Plan |
|---|---|---|
| Service visits per year | 1 | 2 |
| E-bike diagnostics & system checks | ✔ | ✔ |
| Brake & shifting adjustments | ✔ | ✔ (mid-season refresh) |
| Wheel check / minor true | ✔ | ✔ |
| Priority scheduling access | — | ✔ |
| Labor discount on additional work | — | 10% off labor |
Replacement parts not included. Any additional labor or parts will be quoted prior to work. Firmware/software checks are performed where applicable.
FAQ
How long is the plan valid?
Does it include parts?
Can I use it on multiple bikes?
How do I book visits?
E-Bikes Not Purchased From Us
We service most major systems. Some bikes may require evaluation due to software or parts availability.
Do you service e-bikes that were not purchased from your store?
Yes. We service e-bikes purchased from other shops, online retailers, and direct-to-consumer brands. Our annual plans are available to most e-bike owners regardless of where the bike was purchased.
Which e-bike systems do you service?
We service most major systems including Bosch, Shimano, and Bafang, and other widely supported systems. Diagnostics and firmware checks are performed where applicable.
Are there any e-bikes you do not service?
Some proprietary or uncommon systems may require an initial evaluation before acceptance into an annual plan (limited parts availability, restricted software access, or non-standard components).
What happens if my e-bike cannot be fully supported?
If we determine your system cannot be properly serviced due to parts or manufacturer restrictions, we’ll let you know before work begins and discuss options.
Does servicing an outside-brand e-bike cost more?
Most of the time, no. Some bikes may require additional labor due to complexity or access. Any additional labor or costs will be discussed and approved before work begins.
Will you honor warranties from other brands?
Warranty coverage is determined by the manufacturer. We can service and inspect the bike, but warranty claims are typically handled through the original seller/brand.
Replacement parts not included. Additional labor or parts will be quoted prior to work.