Questions? Chat With Us Anytime — Even About Products Not Listed Here
If you have a question, live chat is the fastest way to reach us.
When you open a chat, you’re not talking to a bot or a support queue — you’re chatting directly with the owners of Brimstone Bicycles.
We personally answer messages, including outside normal business hours. If you don’t see what you’re looking for on the site, ask anyway. We’re always happy to help.
💬 Live Chat (Recommended)
Click the live chat icon anytime to ask questions about bikes, parts, accessories, or custom requests — even if they’re not listed on the website.
Your message goes straight to us. No scripts. No bots. Just real answers from the people who run the shop.
Prefer to Send a Message?
Use the form below for longer requests, quotes, or anything that’s easier to explain in writing. We read every message and respond as quickly as we can.
For fastest service, include your bike type (standard / e-bike / trike / recumbent) and what issues you’re experiencing.
133 Canal St N, Canal Fulton, OH 44614
Phone: (330) 970-0911
- Monday - Closed
- Tuesday - 10am to 6pm
- Wednesday - 10am to 6pm
- Thursday - 10am to 6pm
- Friday - 10am to 6pm
- Saturday - 10am to 5pm
- Sunday - Closed
A Quick Note From Us
We built Brimstone Bicycles to be different.
If you’re unsure, curious, comparing options, or hunting for something specific — reach out. Even if it’s not listed. Even if it’s late. We’re here because we love bikes, and we love helping people get the right one.
💬 Live chat is always open.